Privacy Policy

Effective Date: January 3, 2026

ProtonEMR ("we", "our", or "us") operates the ProtonEMR mobile application. We are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, clinic details.
Patient Data: Medical records, prescriptions, appointment details.
Usage Data: App usage statistics, logs, and device information.
Device Information: Device type, OS version, IP address.

2. How We Use Your Information

To provide and maintain our services
To manage patient records and prescriptions
To improve app functionality and user experience
To communicate updates, alerts, and notifications
To comply with legal and regulatory obligations

3. Data Storage and Security

We implement industry-standard security measures to protect your data. Your information may be stored locally (offline mode) or securely on cloud servers. We use encryption and secure infrastructure to safeguard sensitive medical data.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share data only in the following cases:

With authorized users (e.g., doctors, assistants)
With service providers for hosting and infrastructure
When required by law or legal process

5. Data Retention

We retain your data only as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time.

6. Your Rights

Access your personal data
Request correction or deletion
Withdraw consent where applicable

7. Third-Party Services

Our app may use third-party services (such as cloud hosting providers) that may collect information to improve performance and reliability.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app and/or on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@protonemr.com
Website: https://protonemr.com.bd